Support

Support & Contact — EasyTube AI

Help with orders, license keys, and product questions. We do not provide legal or YouTube policy advice.

How to get your license and download

  1. Complete checkout on Stripe from pricing or the product page.
  2. After purchase, we email you a personal download link and your license key, within 24 hours, to the address you used at Stripe.
  3. Download links are personal to your purchase, may be limited or tracked, and must not be shared publicly or with other people.
  4. Follow Getting started to install and activate on your Mac.

One license key may be active on one Mac at a time. You may deactivate it (or uninstall EasyTube) and activate the same key on another Mac you own or control.

Response time

Typical reply time: [OWNER: typical support response time, e.g. 1 business day]. Urgent license delivery issues should include your purchase email and date.

Contact channels

Before you write

  • Purchase email and approximate order date
  • macOS version ([TODO: collect if required by support runbook])
  • Whether the issue is license, install, provider API, or YouTube upload

Self-serve resources