Customer FAQ

Expanded FAQ for buyers.

More detail than the short FAQ — pricing, licenses, third-party costs, and support. No guaranteed views or income.

Purchase and licensing

How much does EasyTube AI cost?+

EasyTube Core is a one-time payment: $197 founder price for the first 50 buyers, then $297. There is no monthly subscription to EasyTube. Optional update renewal after year one is described on the pricing page.

When will I receive my license and download?+

After purchase, we email you a personal download link and your license key, within 24 hours, to the address you used at Stripe. Download links are personal to your purchase, may be limited or tracked, and must not be shared publicly or with other people. See the thank-you page and getting started guide if you need help.

Can I run EasyTube on more than one Mac?+

One license key may be active on one Mac at a time. You may deactivate it (or uninstall EasyTube) and activate the same key on another Mac you own or control. An extra machine key is sold separately if you need two Macs active at the same time.

What is the refund policy?+

EasyTube Core includes a 7-day money-back guarantee as described on our refund policy page. Refunds deactivate your license key.

What you pay besides EasyTube

Are AI or voice services included?+

No. EasyTube runs with your own provider keys (for example OpenAI, Anthropic, Grok, or an open model, and voice services such as ElevenLabs if you choose). You pay those providers directly; we do not mark up your usage.

Is there an EasyTube subscription?+

No monthly fee to us for the Core app you purchased. Year 1 of updates is included; an optional update plan may be offered after that, and the app keeps working without it.

Using EasyTube AI

Is EasyTube AI a fully automated YouTube channel?+

No. EasyTube drafts the script, lays out the scenes and renders the video and Shorts. You approve the script and every upload. It's built for control and safety, not unattended autopilot.

Is it safe for my channel?+

It's built to be the safe way to do it. EasyTube is made for original content you have the rights to. Every upload waits for your approval, uploads are private by default, and every project keeps your rights and Terms records. In v1, an originality check runs before export. No tool can guarantee monetization: YouTube can still act on any channel under its own policies, and you're responsible for what you publish.

What does EasyTube Core include?+

The Mac app for Apple Silicon, yours to keep: Book Summary and Shorts, plus News, Psychology and Investing studios, captions, titles, thumbnails and approve-then-publish. One machine key. Year 1 of updates included. Optional $99/yr after that, and EasyTube keeps working forever without it. There are no paid add-ons at launch.

When do I get my license and download?+

After checkout, we email a personal download link and your license key to the address you used on Stripe, within 24 hours. Download links are personal, may be limited or tracked, and must not be shared.

Can I move EasyTube to another Mac?+

Yes. One license key may be active on one Mac at a time. Deactivate it (or uninstall) on the current Mac, then activate the same key on another Mac you own or control.

Can I get a refund?+

Yes. EasyTube Core includes a 7-day money-back guarantee. A refund deactivates your license key.

What else will I pay for?+

Only your own AI usage (OpenAI, Anthropic, Grok or a free open model) and any voice service you choose. We don't mark it up or earn from it.

Can I use it for finance or health topics?+

Yes, as educational explainers in your own voice. The Investing and Psychology studios use your own recorded voice by default. YouTube won't monetize AI personas presented as experts on finance, health, legal or political topics, so never present an AI narrator as a human expert.

What isn't included?+

A talking avatar, channel analytics, batch runs across many videos, and pasting a YouTube link to remake someone else's video. Scene art isn't automatic yet: you make images in ChatGPT or any image tool and drop them in. No voices are built in. Mac with Apple Silicon only.

Does EasyTube AI guarantee views?+

No. It cuts production work, but audience demand and YouTube distribution are outside any software's control.

Support

How do I get help after purchase?+

Email support or use the contact form on easyagents.live. Include your purchase email and a description of the issue. Response times are listed on the support page (placeholder until the owner sets an SLA).

Where is my data stored?+

EasyTube AI is local-first: production files are stored on your Mac and sent only to the AI providers you connect. This marketing site does not host your videos or API keys. YouTube receives uploads only when you approve them.